Thank you for visiting Bojangles Saloon & Restaurant Online Shop. We process orders as they come in. Orders received before 12.30pm on any business day (excluding public holidays) will be shipped that day. We provide a flexible Exchange/Refund policy. We provide an easy Checkout facility. You only need to provide your billing and delivery details once. We address all client queries promptly. DELIVERY Domestic Carrier Purchases from Bojangles Saloon & Restaurant Online Shop will be delivered via Australian Post within 5 days to all areas (excluding public holidays). International Delivery Deliveries outside Australia may be subject to local government import charges and taxes which are payable by the receiver. In the event that the receiver does not accept these charges and/or taxes, the cost of the return freight will be deducted from the refund amount. International Carrier International purchases from Bojangles Saloon & Restaurant Online Shop will be shipped via your choice of Australia Post Airmail (7-10 days) or Economy Mail (2-4 weeks). Occasionally, government customs and clearance in your country may delay the delivery of your order. If you have not received your merchandise within a reasonable period of time please email onlinemanager@boslivesaloon.com.au. QUALITY Our fabrics are sourced from the finest textile mills around the world. Attention to detail is employed in the design manufacture and fit of every item within our range. EXCHANGES Our aim is to ensure that Bojangles Saloon & Restaurant Online Shop clients are completely satisfied with their shopping experience. Enclosed with every shipment is a "Delivery Statement" which includes an "Exchange Order Form" and a Bojangles Saloon & Restaurant self-addressed return slip. If you would like to exchange an item(s) please complete the details on the "Exchange Order Form" and enclose it with the returned merchandise. Delivery costs for exchange goods is at the client's expense. For your convenience please reuse the delivery bag in which the goods were shipped and attach the Bojangles Saloon & Restaurant self-addressed slip. INCORRECT SHIPMENT If Bojangles Saloon & Restaurant Online Shop has incorrectly delivered the wrong item(s) please contact us immediately at email onlinemanager@boslivesaloon.com.au. To receive a refund, please return the merchandise and include your credit card details in the "Exchange Order Form". REFUND In the event that a full refund is sought Bojangles Saloon & Restaurant will reimburse the value of the order less the delivery charge within 30 days. If free delivery was applied to the order the delivery cost will still be deducted. OUR RANGE Merchandise available in the Bojangles Saloon & Restaurant Online Shop can also be purchased at Bojangles Saloon & Restaurant. All prices in Bojangles Saloon & Restaurant Online Shop are in Australian Dollars. SECURITY Shopping with Bojangles Saloon & Restaurant Online Shop is SAFE!. Bojangles Saloon & Restaurant Online Shop is committed to providing a secure shopping environment for its customers. Only the most stringent security measures and equipment available for Internet transactions are employed. We use Secure Socket Layer (SSL) which encrypts all information (name, address, credit card number etc) on your order so that it cannot be accessed whilst it travels over the Internet. CONFIDENTIALITY Bojangles Saloon & Restaurant respects the privacy of all its clients. Any information obtained by Bojangles Saloon & Restaurant through the Bojangles Saloon & Restaurant Online Shop will remain strictly confidential and will not be available to any person or organisation outside the company. Bojangles Saloon & Restaurant may access the client database from time to time, to forward email notifications to clients, of any Specials or Promotions. DISCLAIMER You acknowledge, that your use of the Bojangles Saloon & Restaurant Online Shop is at your sole risk, and that you assume full responsibility for any costs associated with the repair of any equipment used to connect to our site, and agree to indemnify, Bojangles Saloon & Restaurant from and against any and all claims, damages, costs and expenses arising from the use of the site. Prices are subject to change without notice. In the event of a refund original prices will be honoured. If you were not satisfied with your Online shopping experience or would like to provide feedback please email onlinemanager@boslivesaloon.com.au. or call +61 8 8952 2873.