Thank you for visiting the Alice Springs RSL Club Online Store. Terms and Conditions outline below are that of the Alice Springs RSL Club Online Store.   All orders placed will be processed and posted every Monday.   We provide a flexible Exchange/Refund policy.   We provide an easy Checkout facility. You only need to provide your billing and delivery details once.   We address all client queries promptly.   DELIVERY Domestic Carrier Purchases from the Alice Springs RSL Club Online Store will be delivered via Australian Post within 5 days to all areas (excluding public holidays). International Delivery Deliveries outside Australia may be subject to local government import charges and taxes which are payable by the receiver. In the event that the receiver does not accept these charges and/or taxes, the cost of the return freight will be deducted from the refund amount. International Carrier International purchases from the Alice Springs RSL Club Online Store will be shipped via your choice of Australia Post Airmail (7-10 days) or Economy Mail (2-4 weeks). Occasionally, government customs and clearance in your country may delay the delivery of your order. If you have not received your merchandise within a reasonable period of time please email info@alicespringsrsl.com.au   QUALITY Our fabrics are sourced from the finest textile mills around the world. Attention to detail is employed in the design manufacture and fit of every item within our range.   EXCHANGES Our aim is to ensure that Alice Springs RSL Club Online Store clients are completely satisfied with their shopping experience. Enclosed with every shipment is a "Delivery Statement" which includes an "Exchange Order Form" and a Alice Springs RSL Club Online Store self-addressed return slip. If you would like to exchange an item(s) please complete the details on the "Exchange Order Form" and enclose it with the returned merchandise. Delivery costs for exchange goods is at the client's expense. For your convenience please reuse the delivery bag in which the goods were shipped and attach the Alice Springs RSL Club Online Store self-addressed slip.   INCORRECT SHIPMENT If the Alice Springs RSL Club Online Store has incorrectly delivered the wrong item(s) please contact us immediately at email info@alicespringsrsl.com.au To receive a refund, please return the merchandise and include your credit card details in the "Exchange Order Form". Return postage wil be met by the Alice Springs RSL Club Online Store.   REFUND In the event that a full refund is sought, the Alice Springs RSL Club Online Store will reimburse the value of the order less the delivery charge within 30 days. If free delivery was applied to the order the delivery cost will still be deducted.    CONFIDENTIALITY The Alice Springs RSL Club Online Store respects the privacy of all its clients. Any information obtained by the Alice Springs RSL Club Online Store will remain strictly confidential and will not be available to any person or organisation outside the company.   DISCLAIMER You acknowledge, that your use of the Alice Springs RSL Club Online Store is at your sole risk, and that you assume full responsibility for any costs associated with the repair of any equipment used to connect to our site, and agree to indemnify the Alice Springs RSL Club Online Store from and against any and all claims, damages, costs and expenses arising from the use of the site. Prices are subject to change without notice. In the event of a refund original prices will be honoured.   If you were not satisfied with your Online shopping experience or would like to provide feedback please email info@alicespringsrsl.com.au